Privacy Policy

At Sharnya Ayurveda, we deeply value the trust you place in us. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) when you visit our website, book a consultation, or purchase our authentic formulations.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping, and billing address provided during checkout or consultation booking.
• Health & Consultation Data: Any health-related information, Prakriti details, or symptoms you voluntarily share with our Vaidyas during a consultation to receive personalized Ayurvedic care.
• Payment Information: We do not store your full credit card, debit card, or UPI details on our servers. All financial transactions are securely processed through our trusted payment gateway partners (such as Razorpay).

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our holistic services and product deliveries.
• Process your transactions efficiently and send related information, including booking confirmations and invoices.
• Provide personalized Ayurvedic advice based on the specific health data you share.
• Communicate with you regarding appointment updates, offers, and support.

3. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to outside parties. However, we do share essential data with trusted third parties to facilitate our operations, such as:

• Payment Gateways: Specifically Razorpay, for the secure processing of your payments.
• Shipping & Delivery Partners: To deliver physical formulations to your doorstep.

These third parties are bound by strict confidentiality agreements and use your data solely to perform their specific operational tasks.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember your cart items, and understand how you navigate our website. You can choose to disable cookies through your browser settings, though this may affect certain site functionalities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are legally required to keep the information confidential.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by Sharnya Ayurveda. To exercise these rights, or if you have a grievance, please contact us using the details below.

7. Contact Information

If there are any questions regarding this privacy policy or how we handle your data, you may contact our team at:

• Business Name: Sharnya Ayurveda
• Email: sharnyaayurveda@gmail.com
• Phone: +91 70823 30723
• Registered Address: Hisar, Haryana, India